DOT RESPONSE TEAMS ASSIST OVER 10,000 TRAVELERS

MEDIA RELEASE

March 24, 2020

MANILA – At least 10,300 individuals, mostly foreign travelers affected by the enhanced community quarantine, have been assisted as of Tuesday, March 24, 2020 by the Department of Tourism (DOT), Secretary Bernadette Romulo-Puyat disclosed.

A virtual COVID-19 command center coordinated the skeletal workforce of the DOT regional offices throughout the country.

From this number, 7,915 are tourists assisted through sweeper flights that transported stranded tourists from various destinations to the Ninoy Aquino International Airport (NAIA) and Clark International Airport, in joint efforts with Philippine Airlines, Cebu Pacific, Air Asia and Air Swift. Chartered flights were also made available to move stranded tourists.

“The Department of Tourism has been doing everything within its resources to ease the congestion in the different regions by facilitating the movement of foreign tourists stranded in the different islands of the country,” stressed Secretary Puyat.

Five sweeper flights carried stranded tourists out of Siargao to Clark Airport last Saturday and Sunday.

At least four sweeper flights will fly out of Boracay Island over the weekend, with two more scheduled on Thursday March 26. Meanwhile, additional sweeper flights will fly out of Iloilo, Tacloban, and Cagayan de Oro tomorrow, March 25.

Three sweeper flights are set to leave from Davao and Puerto Princesa on March 26.

Meanwhile, DOT regional offices are facilitating the transport of travelers by land in Luzon and by sea with inter-island vessels, like the Philippine Coast Guard boats used to sail tourists from the islands of Bohol, Siguijor, and Negros to Cebu.

Also arranged were shuttle services and hotel accommodations provided to some stranded tourists. Free food and hygienic items, called MalasaKits, were distributed at the NAIA terminals.

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DOT Welcomes Lifting of Travel Ban For Outbound Passengers

MEDIA RELEASE

18 March 2020

The Department of Tourism (DOT) welcomed the decision of the Inter-Agency Task Force (IATF) to lift the 72-hour window for individuals departing overseas.

DOT coordinated with the Department of Foreign Affairs and the Department of Labor and Employments to provide the joint guidelines for the lifting of the ban.

OFWs, Balikbayans, and foreign nationals will be allowed to leave at any time during the Enhanced Community Quarantine in Luzon, provided they travel only to the airport within 24 hours of the date and time of their departure. Outgoing passengers must provide documents of their departure, such as an electronic ticket or flight itinerary.

Filipino citizens are strictly not allowed to take outbound international flight to countries where travel restrictions are in place. 

Outbound passengers may be accompanied only by one companion/driver to and from the airport, who shall likewise carry a copy of such e-ticket or itinerary. 

Select Hotels To Remain Open

Hotels and similar establishments shall remain closed under the guidelines of the Luzon-wide enhanced community quarantine, except for the following: 

1. those with foreign guests that have existing booking accommodations as of March 17, 2020;

2.those with checked-in guests on long-term leases; 

3.those accommodating employees from exempted establishments under the provisions of the March 16, 2020 Memorandum from the Executive secretary.

Hotels and similar establishments except for those classified in #3 above are not allowed to accept new bookings.

Assistance to All Tourists

The DOT has created a Tourism Airport Team to provide 24-hour service to tourists at airport including assistance in arranging flights, securing bookings, transportation, meals and accommodation. DOT is in close collaboration with local government unit (LGU) officers, local airport staff and the Civil Aviation Authority of the Philippines (CAAP) for this effort.

The Regional Offices of DOT have been proactive in informing tourism stakeholders such as hotels, island resorts, tour operators and local government units to communicate the intensified travel restrictions of the Enhanced Community Quarantine to foreign tourists in each destination, especially those in remote islands.

“The DOT is committed to working with all stakeholders, especially the LGUs and the inter-agency task force (IATF), in ensuring that the safety and the needs of our domestic and international tourists are addressed and resolved,” stated Tourism Secretary Bernadette Romulo-Puyat.

Please visit the official Philippines travel advisory website for more updates. https://philippines.travel/safeph

#SafeTravelsPH

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Philippine Travel Advisory

March 14, 2020

The Philippine Department of Tourism (DOT) is committed to ensuring the health and safety of its travelers. Please be guided by the major updates regarding travel-related activities in the Philippines.

Under the stringent Social Distancing Measures being imposed in the National Capital Region (NCR) for 30 days starting 00:00 AM of 15 March 2020 until 00:00 AM of 14 April 2020, the following will apply:

● All land, domestic air and domestic sea travel to and from the NCR are restricted.

● All departing passengers shall be allowed transit through the NCR, provided that proof of confirmed international travel itinerary, scheduled within twelve (12) hours from entry, is presented at checkpoints. However, outbound travel to countries where travel restrictions are in place remains prohibited.

● All travel restrictions previously issued shall remain in effect. Current travel restrictions imposed are on foreign travel to and from China, including its Special Administrative Regions (SARs) Hong Kong and Macau, and the North Gyeongsang Province of South Korea including Daegu and Cheongdo

● Travellers from Iran and Italy (except Filipino citizens, including their foreign spouse and children, if any, and holders of Permanent Resident Visas or 9(e) Diplomatic Visas issued by the Philippine Government) shall be required to present a medical certificate issued by competent medical authorities within forty-eight (48) hours immediately preceding departure signifying that they have tested negative for COVID-19.

● The various local government units (LGUs) of destinations in the Philippines are required to abide by the directives of the Department of Health (DOH) and the Department of the Interior and Local Government (DILG) in the imposition of general community quarantine guidelines in their respective jurisdictions.

As such, some destinations may already restrict tourists from entering in order to contain and prevent further spread of the virus.

● Mass gatherings such as movie screenings, concerts, sporting events and other entertainment activities, community assemblies, and non-essential work-related gatherings shall be prohibited

Please visit the official Philippines travel advisory website for more updates. https://philippines.travel/safeph

#SafeTravelsPH

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STATEMENT OF THE DEPARTMENT OF TOURISM (DOT) on COVID-19 local transmission

MEDIA RELEASE

March 9, 2020

In light of recently reported community transmissions of COViD-19, the Department of Tourism (DOT) calls on all tourism industry stakeholders to remain calm, to be constantly updated and to report suspected cases to local health authorities.

The DOT defers to the Department of Health (DOH) as lead agency of the Inter-Agency Task Force (IATF) for the Management of Emerging Infectious Diseases, for decisions and announcements pertaining to the COVID-19 concern.

Needless to say, the DOT has the safety and well-being of visitors and locals as its utmost priority. As such, it will continue to coordinate and work closely with the IATF, partners from other government agencies and the private sector to mitigate the impact of the disease.

The DOT continuously issues health protocols for the airports, hotel establishments and tour operators to cascade guidelines to make sure that precautionary measures are in place in order to contain the spread of the virus in the country. Among those measures include thermal scanners at the entrance, provision of hand sanitizers and food preparation based on global Hazard Analysis and Critical Control Point (HACCP) standards. DOT-accredited hotels are continuously cleaning and sanitizing premises, particularly the common and frequently used areas.

Tourists are directed to visit the DOT’s travel advisory bulletin at www.philippines.travel/safeph in order to know the consolidated efforts of the Philippine tourism industry to contain the spread of the COVID-19 and maintain the safety and well-being of visitors.

Tourism Secretary Bernadette Romulo-Puyat likewise enjoins the industry to extend any assistance possible to affected tourists in their respective areas.

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DOT welcomes lifting of Taiwan travel ban

MEDIA RELEASE

February 14, 2020

MANILA, PHILIPPINES – The Department of Tourism (DOT) welcomes the lifting of the travel ban on Taiwan to minimize the impact of the nCov global scare on the local tourism industry.

“The lifting of the travel ban on Taiwan is highly assuring and we hope that the nCov crisis would soon be resolved, worldwide. Ultimately, the recovery of all affected countries is a universal prayer, especially that tourism is an inclusive and sustainable business for and of the people,” said Tourism Secretary Bernadette-Romulo-Puyat.

The temporary ban on Taiwan was lifted by the Inter-agency Task Force for the Management of Emerging Infectious Diseases after it was established that Taiwan has been implementing very strict and excellent protocols in handing travelers.

The Task Force underscores the need to review on a regular basis how the Philippines’ source countries heighten precautionary measures and implement stricter protocols to contain the corona virus disease (COVID-19).

Taiwan is the country’s fifth largest tourist source market raking up an impressive double-digit increase of 37.07 percent for its 305,570 arrivals in Jan. to Nov. 2019.

All preventive and precautionary measures have been put in place by the national government to contain the spread of the COVID-19. The guidelines in handling guests in tourism enterprises during this global emergency are being implemented in hotels and resorts around the country and facilities are equipped with infrared thermometers and more hand sanitizers.

The temporary entry ban for tourists coming from China, its Special Administrative Regions (SARs), Hong Kong and Macau, and the 14-day quarantine for Filipinos coming from the said places is still in effect.

Meanwhile, the tourism sector rallied behind the DOT to mitigate impact on inbound tourism by rolling out a tactical program that will offer more value-added tour packages, discounted accommodation rates and marked-down prices for domestic flights.

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CLARIFICATION OF CAB ORDER DATED 2 FEBRUARY 2020 IMPLEMENTING THE TRAVEL BAN DIRECTIVE OF THE PRESIDENT OF THE SAME DATE

CAB Order dated 2 February 2020, relating to the travel ban as contained in the Presidential directive of 2 February 2020, includes Taiwan.

Airlines are therefore directed to adopt proper measures and put in place appropriate systems to fully implement the temporary travel ban restricting the entry into the Philippines of the following persons coming from China, Hong Kong, Macau, and Taiwan.

This Order applies to the following:

  • Temporary ban on entry into the Philippines of any person regardless of nationality, except Filipino citizens and holders of Permanent Resident Visas issued by the Philippine Government directly coming from China, Hong Kong, Macau, and Taiwan;
  • Temporary ban on entry into the Philippines of any person regardless of nationality, except Filipino citizens and holders of Permanent Resident Visas issued by the Philippine Government, who within 14 days immediately preceding arrival in the Philippines, has been to China, Hong Kong, Macau, and Taiwan;
  • Temporary ban on Filipinos from travel to China, Hong Kong, Macau, and Taiwan.

Airlines directly operating between these territories and the Philippines, as well as those connecting to the Philippines via these territories are hereby reminded to strictly comply with the requirement to file with the Board any changes, revisions, cancellations of their flight schedule and to regularly update the Board on the status of these flights.

For strict compliance.
Done this 10th of February 2020.

CARMELO L. ARCILLA
Executive Director

DOT Statement Following the President’s Latest Directive to Contain the NCov

Media Release

February 2, 2020

The Department of Tourism (DOT) has immediately advised its foreign offices in China to relay to all stakeholders involved in bringing markets to the Philippines on the latest directive by President Rodrigo Roa Duterte to temporarily ban “the entry of any person, regardless of nationality, except Filipino citizens and holders of Permanent Resident Visa issued by the Philippine Government, directly coming from China and its Special Administrative Regions”, Hong Kong and Macau, in order to contain the spread of the novel corona virus (NCov).

The directive also includes the following travel guidelines:

• Temporarily banning the entry of any person, regardless of nationality, except Filipino citizens and holders of Permanent Resident Visa issued by the Philippine Government, who within fourteen (14) days immediately preceding arrival in the Philippines, has been to China and its Special Administrative Regions;

• A mandatory fourteen (14) day quarantine for Filipinos and Permanent Resident Visa holders coming from any place in China and its Special Administrative Regions;

• Temporary ban on Filipinos from travel to China and its Special Administrative Regions

The DOT is coordinating with the travel trade sector in the Philippines to ensure the full implementation of this directive. As support to calls for precautionary measures, the Department has earlier released Guidelines in Handling Guests in Tourism Enterprises in the Advent of nCOV Global Health Emergency.

The DOT is in close coordination with all concerned government agencies and assures that precautionary steps are being taken to ensure the safety of Filipinos and travelers from other countries who are visiting the Philippines.

“The safety and protection of our citizens thriving in our tourist spots, the employees of the tourism sector, and domestic and foreign tourists alike remain the Department of Tourism’s priority. We call on everyone in the tourism industry to follow these directives until the World Health Organization (WHO) and the Philippine government deems it safe to resume travel to these parts.”, stated Tourism Secretary Berna Romulo-Puyat.

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Statement of the Department of Tourism (DOT)

Media Release

January 31, 2020

In light of the first confirmed case of novel coronavirus (nCoV) in the Philippines, the Department of Tourism (DOT) urges the public, locals and foreign tourists alike, to take the necessary precautions to minimize the risk of contracting the virus.

The DOT is confident that the heightened interventions performed by the Department of Transportation (DOTr) , the Department of Health (DOH), and the Department of the Interior and Local Government (DILG) and all concerned agencies operating in our international gateways, such as the Bureau of Immigration (BI) and Bureau of Quarantine (BOQ), will impede the spread of the nCoV in the country.

The DOT will continue to coordinate with tourism stakeholders and LGUs nationwide and underscore the value of taking precautionary measures to prevent the spread of the nCoV.

To ensure the safety and security of travelers and citizens, the DOT also calls on the travel trade partners, local health, police and security establishments, and other stakeholders to help provide proper guidance and assistance, when needed.

Our stakeholders will be advised of all protocols shared by the Inter-Agency Task Force (IATF) for the Management of Emerging Infectious Diseases led by the DOH especially in handling cases involving workforce and guests in our tourism enterprises.

“While the DOT is mandated to encourage, promote, and develop tourism as a major socio-economic activity, at this time our first priority is ensuring the health, safety, and well-being of all. We strongly urge the public to stay informed and abide by the suggested guidelines issued by our health department to minimize risk and help stem the spread of the coronavirus. For your safety, we ask for your full cooperation and understanding at this time,” said DOT Secretary Bernadette Romulo-Puyat.

Tourist arrivals up by 12.36 % in the first seven months

MEDIA RELEASE

September 5, 2019

The Department of Tourism (DOT) reports that international inbound traffic for the first seven months remains robust, totaling 4,852,107 and posting a 12.36 percent increase over the same period last year.   

Korea remained as the top tourist market with 1,113,274 arrivals followed by China with 1,038,409.  The USA (663,116), Japan (382,634) and Taiwan (192,195) followed at third, fourth and fifth spots, respectively. 

Completing the top twelve markets are Australia (164,378), Canada (146,000), United Kingdom (125,371), Singapore (94,061), Malaysia (84,815), India (80,383) and Germany (62,179).     

Tourism Secretary Bernadette Romulo-Puyat owes the continued upsurge to the sustained support from industry stakeholders, government, host communities, investors and foreign travel trade counterparts.   

“We remain inspired knowing that private sector, other government agencies and civil society continue to support our sustainable tourism programs and the more fun brand campaign.  The Build, Build, Build program and other convergence programs, on the other hand, are key to improving our competitiveness and attractiveness,” the tourism chief said. 

“We enjoin more support for our sustainable tourism efforts not only in key destinations but in all areas to continually drive inbound traffic and spread the benefits of tourism to the countryside.  After all, tourism is everybody’s business,” Puyat said. 

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DOT, GRAB launch eco-friendly “ride” in Intramuros

MEDIA RELEASE

28 August 2019

Intramuros, Manila — Exploring historic Intramuros can now be more fun!

This, after the Department of Tourism (DOT), the Intramuros Administration (IA) and Grab Philippines forged a partnership that will launch “GrabWheels”,  a two-wheel, personal mobility device (PMD) that tourists can use to roam around  the picturesque Walled City.

In the Memorandum of Understanding (MOU) signed today between IA and Grab, the latter committed the deployment of at least 30 units of GrabWheels, to be made available for the use of the public within Intramuros, free-of-charge for a period of three months.

“This is in keeping with the efforts of the DOT to inculcate a culture of sustainable tourism. This is what we envision to do to some, and ideally, to all of our destinations. We want visitors to have access to an eco-friendly but fun mode of transportation,” said Tourism Secretary Bernadette Romulo-Puyat who was present during the MOU signing.

Puyat stressed, “Sustainability demands that our planning and resources management must be responsible. Conversely, it should also maintain a high level of satisfaction and ensure meaningful experience of our tourists. This partnership, hopefully, will raise their awareness about environmental issues and allow them to experience first-hand these sustainable tourism practices.”

Atty. Guiller Asido of the IA noted that these PMDs will provide less carbon footprintand likewise significantly reduce traffic congestion, a major problem in the area.

“This is just a pilot test. After a month, we will review its reception and determine the necessary mechanisms and setting of fees to make it sustainable,” said Asido.

Meanwhile, Grab also committed to promote Philippine tourism by disseminating tourism materials produced and developed by the DOT and its attached agencies through its massive fleet of operators.

Photos:

DOT welcomes Travel + Leisure ranking of Palawan, Cebu, Boracay

Media Release

16 July 2019

The Department of Tourism (DOT) celebrates the inclusion of the three popular island tourist destinations of Palawan, Cebu, and Boracay in Travel + Leisure’s World’s Best Awards 2019

Leading the Philippine honorees is the “the perennially popular Philippine island of Palawan,” wrote the magazine. Palawan, which ranked second on the 15 Best Islands in the World list, is home to the enchanting Puerto Princesa Subterranean River National Park, Coron and El Nido.

Palawan is also where the DOT’s San Vicente Flagship Tourism Enterprise Zone (TEZ) is located.  Master planned as an integrated tourism destination project, it is envisioned as a sustainable investor’s haven that will be a catalyst for inclusive economic growth through public and private partnership.

“We are thrilled that Palawan has improved its ranking this year and is inching closer to regaining its top spot in T+L’s World’s Best Awards. Hats off as well to Cebu and Boracay for being recognized among the best in Asia,” DOT Secretary Bernadette Romulo-Puyat said.

Mactan, Cebu (photo courtesy of www.cebutours.ph)

Cebu and Boracay were voted 7th and 9th, respectively, in the Top 10 Islands in Asia category by the readers of the international travel magazine. The islands were rated according to their activities and sights, natural attractions and beaches, food, friendliness, and overall value. Palawan also came in second on this list.

Boracay Island

“This citation by a major publication validates our efforts towards attaining a sustainable tourism industry and now, more than ever, encourages the DOT to work even harder on this advocacy, creating a tourism environment that is recognized and lauded not only today, but for the generations to come,” remarked Puyat.

El Nido,  Palawan (photo courtesy of  www.joya.life)

T+L writer Rebecca Ascher-Walsh quoted one reader naming Palawan as the “single most beautiful place I have ever seen.”

Ascher-Walsh also wrote that the Philippine island triumvirate of Palawan, Cebu, and Boracay are longtime favorites thanks to top-notch reef and wreck diving, white-sand beaches, hiking trails with waterfalls, and welcoming locals.

DOT invites the public to visit Museo de Intramuros

MEDIA RELEASE

30 April 2019

As the Philippines celebrate National Heritage Month this May, the Department of Tourism (DOT) invites the public to explore and learn about Philippine culture and history by visiting Museo de Intramuros in Manila.

Managed by the Intramuros Aministration (IA), Museo de Intramuros is located in two important reconstructions inside the walled city: the San Ignacio Church and the Mission House of the Society of Jesus. The museum was designed to house the period art collections of IA that includes ecclesiastical art, furniture, vestments, and textiles and other artifacts.

Museo de Intramuros will be open to the public starting May 2, 2019, and admission is free

The museum will be open to the public starting May 2, 2019, and admission is free.

Museo de Intramuros’ official opening, which took place on April 29, 2019, was among the highlights of the Intramuros Administration’s 40th anniversary as an institution.
The current in-house exhibition presents the story of the evangelization of the Philippines from the perspective of the Filipinos. It explores changes in the “Filipino” psyche as colonization introduced a new religion and culture to the natives.
With the display of religious images belonging to the IA collection, the exhibition is able to highlight Filipino artistry and craftsmanship that developed from the merging of the indigenous and the foreign.
Curated by Dr. Esperanza Gatbonton, Gino Gonzales, Dr. Cecilia dela Paz, Santiago Pilar and Martin Tinio, theexhibition has six components: (1) The Immaculate Conception, (2) The Religious Order, (3) The Patronato Real and the establishment of Parishes, (4) Religious Colonial Paintings, (5) The establishment of a parish and sacred vessels, and (6) The Indio Response.

In her 1981 book Philippine Relihious Imagey, co-curator Dr. Gatbonton wrote, “This collection of the Intramuros Administration is extremely valuable because it represents the first real attempt to collect and preserve within the Philippines an important aspect of the country’s cultural heritage.

Images of the Religious Orders and the Immaculate Conception exhibit at the ground floor of the museum

“The collection affords the viewer a panorama of the various styles and enables him to compare them with the artifacts done abroad in the same medium. We, Filipinos, have always tended to accept that we were the passive receiver of artistic stimuli from abroad. This collection proves that the Philippines was as much a giver.”
At the museum’s opening, DOT Secretary and Chairperson of the IA Board of Administrators, Bernadette Romulo-Puyat said, “IA’s dedication in ensuring that the tangible treasures that immortalize our history are now accessible to the public is commendable.”

She congratulated IA Administrator Guiller Asido and the cultural workers behind the museum and added, “This project, rooted in passion and a deep love of country, must be emulated and replicated.”

“The Department of Tourism will be investing in the promotion of cultural tourism in the years to come. We’re doing it not just because we need to expand our tourism products, engage a specific market and increase revenue. Cultural tourism is telling the world our narrative. It is also a platform to ensure that our heritage structures and objects such as these will be preserved and enjoyed by our progeny,” Puyat said.

The Intramuros Administration is an attached agency of the DOT in-charge of the restoration, development, and promotion of the historic walled city of Intramuros.