TERMS OF REFERENCE

I. BIDDERS: Tourism Communications, Public Relations and Marketing Companies  (With offices in the USA and Canada)

II. PROJECT TITLE AND DESCRIPTION: Philippine Experience Program USA and Canada Educational Program and Product Launch

III. IMPLEMENTATION PERIOD: March to June 2026

IV. FUND SOURCE: DOT Office of Product Development

V. BACKGROUND AND RATIONALE

The Philippine Experience Program (PEP) is a flagship initiative of the Department of Tourism (DOT) that highlights the country’s rich cultural, heritage, and community-based tourism assets through immersive travel circuits. Building on the program’s successful rollout across 13 regions, the PDOT USA Offices will collaborate with leading tour operators, travel consortia, and partner airlines in the United States and Canada to strengthen product knowledge, enhance capacity for experience development, and integrate PEP circuits into international travel portfolios. By leveraging the program’s outcomes such as increased cultural tourism offerings, tourist arrivals, MSME growth, improved infrastructure, trained cultural leaders, and strengthened industry partnerships, this initiative aims to reach more international guests, showcase the bounties of the Philippines, and promote inclusive tourism development across local communities.

This initiative responds to the growing demand among North American travelers for authentic and meaningful travel experiences while strengthening the Philippines’ position as a prime destination for culture and heritage, gastronomy, wellness and community-driven tourism. Through the proposed Philippine Experience Program USA and Canada Educational Program and Product Launch, we hope to  boost international awareness, enhance trade engagement, and support local communities by driving visitor interest toward immersive Philippine tourism products.

PDOT-New York is looking for a qualified Tourism Communications, Public Relations and Marketing Company  to deliver an effective and successful project and its various components.

VI. OBJECTIVES

VII. PROJECT CONCEPT / COMPONENTS / DELIVERABLES

A. PDOT and Travel Trade Collaboration

Establish partnership/s with selected leading tour operators and consortia in the USA and Canada for the conduct of training sessions for travel agents, retailers and travel advisors covering modules on the  Philippine Experience Program concept, PEP circuits/itineraries, destinations and activities.  Partner airline/s will also be tapped for possible preferential rates and other forms of support in order to make the PEP product packages/offerings more attractive and accessible to the market.

Said partnership/s will be throughout the implementation of the project, most important of which is the creation of Philippine Experience Program packages to be launched in June and to be made available for travel agents/consultants/consumers.

Scope of Deliverables/KPIs:

B. PEP Educational Program

The PEP Educational Program will consist of two parts:

1.) PEP Training Sessions

This will involve training sessions which may be face to face, virtual/hybrid or on demand.  These sessions may be conducted via partner tour operators and/or consortia’s training platforms or PDOT-USA’s Philippine Specialist  Program platform/microsite.  The training module/s will be designed in collaboration with the Office of Product Development Culture Team.    Those  who   will  finish  the  PEP Training will move to  the  next  phase  of  the  PEP Educational Program, the PEP Training Trip.  Training Trip participants will be determined in consultation with the partner tour operators/consortia or in the form of  incentivized training.

Scope of Deliverables/KPIs:

2.) PEP Training Trip

As part of the PEP Educational Program, selected certified PEP agents will participate in the Training Trip where they will be able to experience the actual PEP circuits and itineraries, meet suppliers and document their experience.  PDOT’s Culture Team will be responsible for designing the Training Trip in collaboration with concerned DOT Regional Offices.  This Training Trip will also give the participants the opportunity to design PEP packages that will suit their clientele.

Scope of Deliverables/KPIs:

C. Production of Philippine Experience Product Catalogue

A Philippine Experience Product Catalogue or Guidebook (digital and printed) will be produced either in cooperation with the travel trade partners or through supplement tie-up with a partner publication.  This material will then be made available on PDOT USA’s digital platforms and may be distributed during activations and events and via our tour operator/consortia partners.

Scope of Deliverables/KPIs:

D. Philippine Experience Program Product Launch in the US and Canada

The project will culminate with a launch activity that may be in the form of a live or virtual launch event, a simultaneous release of PEP packages/programs on our partners online platforms, social media campaign, e-mail blast and press releases.

Scope of Deliverables/KPIs:

E. Reporting, Monitoring and Evaluation

Post launch monitoring of the PEP Educational Program, PEP Product Launch as well as PEP bookings generated by our partners.  Continuous coordination with the PDOT-Culture Team will also be made for any product updates and new circuits/itineraries which will be shared with travel trade partners in the US and Canada.

Scope of Deliverables/KPIs:

VIII. MINIMUM QUALIFICATIONS FOR BIDDERS / PROPONENTS

The bidders / proponents must possess the following qualifications:

  1. Legally registered Tourism PR/Destination Management Company with offices in the USA and Canada with experience in working with  National Tourism Organizations, tourism destinations/products, or travel brands. Experience working with the Philippines Department of Tourism will be an advantage.
  2. Has a dedicated team with experience product development and launches, joint marketing, travel educational activities. etc.
  3. Use original materials in all its deliverables except for assets or materials provided by the DOT

IX. CRITERIA FOR RATING

  1. Proposal Quality (80%)
    • Project Implementation Plan and Results based on the Terms of Reference (40%)
    • Completeness of Proposal based on TOR (40%)
  2. Company Profile and Experience (20%)

The total allocated budget for the project is PHP8,000,000.00 or USD134,578.87 (inclusive of taxes if applicable, fees and all end to end costs and other related expenses to ensure the full implementation of the project as may be identified and agreed upon by the winning proponent  and the DOT.

X. TERMS OF PAYMENT

Payment terms may be agreed upon by the selected company and the DOT based on  business practice or acceptable payment terms.  Such terms will be specified in the contract.

Required documents for payment:

XI. TIMELINE AND SCHEDULE OF WORK:

March 17, 2026Posting of Request for Proposals and Terms of Reference
March 23, 2026Deadline for submission of proposals
March 23 to 26, 2026Evaluation of Proposals, Selection of winning bidder and Issuance of Notice of Award

Contract signing and issuance of Notice to Proceed
March 26, 2026 onwardsImplementation of the project
July 1, 2026 onwardsImplementation of any added value or legacy campaign components
Within 7 days after the end of implementation periodSubmission of complete Terminal Report and assets as may be applicable

XII. DOCUMENTARY REQUIREMENTS

Bidders must submit a comprehensive tactical placement proposal with the following attachments:

XIII. CONTACT PERSONS

MS. KATHERINE A. ALCANTARA

Senior Tourism Operations Officer, PDOT New York
Email: kat@philippinetourismny.org
Telephone: (212) 575 7915
Mobile: 9173023531
Address: 556 5th Avenue New York, NY 10036 USA